Ordered some guppies in August that were out of stock. Michael sent me and email right away and asked if I wanted to change order or get refund. I told him I was in no hurry and could wait. Fast forward 2 months and Michael emails me to say all he had were males and no females and suggested a different trio which worked for me. We emailed back and forth and was surprised how quick he answered my emails. GREAT CUSTOMER SERVICE. The guppies got here today and they were worth waiting for. Just have to “plop and drop”, add meds for quarantine, (probably don’t need to but that is my process) and enjoy some beautiful fish. Would I order from him again. YES!!!!!!!!